Return Policy
Last updated: January 1, 2025
Return Window
Items may be returned within 30 days from the delivery date for a full refund.
Return Eligibility
To be eligible for a return, items must be:
- In the same condition as when received
- In original packaging, if provided
- Accompanied by proof of purchase (order number or receipt)
Non-Returnable Items
The following items cannot be returned:
- Items marked as "Final Sale" or "Clearance"
- Items damaged by the customer after delivery
- Items returned after the 30-day window
How to Initiate a Return
- Email us at admin@shopedk.com with your order number and reason for return
- We will respond within 24-48 business hours with return instructions
- We provide a prepaid return shipping label for eligible returns
- Pack the item securely and ship using the provided label
In-Person Returns
You may also return items in person at our location:
2702 Richard Joseph BoulevardSuite 114
Joplin, MO 64804
Restocking Fee
No restocking fee is charged for returns in eligible condition.
As-Is Disclaimer
All items from Echoes of a Dusty Key are sold as-is. This means vintage and antique items may show signs of age-appropriate wear, which does not constitute a defect or misrepresentation.
Returns are accepted when an item is significantly misrepresented, including:
- Major damage not disclosed in the listing
- Item received is completely different from what was ordered
- Missing components that were stated as included
Questions?
Contact us at admin@shopedk.com or call (417) 609-8343 for assistance with returns.